Joy Nostalg Hotel & Suites Manila - Luxury hotel - Hotel Policy

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Joy~Nostalg Hotel and Suites Manila

 Hotel Policy 

 1. For your safety, wearing a face mask in public areas is required. Guests must observe proper physical distancing and practice regular handwashing or use of alcohol.  

 2. In compliance with the government Covid-19 safety guidelines, we are limiting the number of room occupants. Below is the maximum number of guests per room.  

  • Studio Executive – 2 adults + 2 children  
  • One-Bedroom Suite – 2 adults + 2 children (maximum of 3 adults, 3rd person must avail of the extra bed and will be charged accordingly.)  
  • Two-Bedroom Suite – 4 adults + 2 children (maximum of 5 adults, 3rd person  must avail of the extra bed and will be charged accordingly.)  
  • Three-Bedroom Suite – 6 adults + 2 children (maximum of 7 adults, 3rd person must avail of  the extra bed and will be charged accordingly.)  

3. Parties are strictly prohibited in your suites. Any damage/s to the room or equipment will be charged accordingly. Non-compliance will be imposed a penalty of PHP10,000.00.  

4. Parking inclusion: 1 complimentary space per room. Subject to availability due to limited hotel parking allocation. Valet service is temporarily unavailable. Corresponding fees will apply to the 2nd and succeeding vehicles.   

5. The in-room safety deposit box is provided free of charge for your valuable items. The hotel is not liable for lost items. 

6. The Aura Club Fitness Center operates at a capacity. A slot reservation is required and can be made upon check-in. 

  • Gym – 15 persons at a time 
  • Indoor Pool – 20 persons at a time 
  • The guests must handle equipment with care at all times. The Fitness Center associates will assist you during the usage of the facility. The hotel is not responsible for any untoward incident beyond operating hours and/or without our associate’s supervision. 
  • Operating hours: Monday to Saturday – 6:00am to 10:00pm, Sunday 8:00am to 8:00pm  

7. Smoking and using an e-cigarette are strictly prohibited in the hotel except in the designated smoking area. A penalty of PHP 10,000 per night will be charged to the guest. 

8. Guests are required to dress appropriately when dining at The Nostalgia Lounge and Bar and The Roof. Sando, undershirts, sports bra, swimwear, bathrobe, sleepwear, bedroom slippers, beach sandals, and rubber/jelly flip-flops are not allowed. 

9. The hotel does not accept any illegal or illicit behavior which is both unlawful or impacts the safety of guests and staff as well as the reputation of our business. Such behavior will be reported to authorities. The hotel has the right to request the guest or their party to vacate the property.  

10. The Hotel Management reserves the right to change these terms and conditions at any time without prior notice. 

Joy Nostalg Hotel & Suites Manila ☆☆☆☆☆
Address: 17 ADB Ave, Ortigas Center (Topaz Road Entrance) - 1600 - Pasig, Metro Manila - Philippines Phone: +63 2 5318 7888 Email: HB2D6-RE1@accor.com google_map
  • Good comfortable hotel tripadvisor

    Booked one of the two bedroom suites which has kitchen facilities so we could cook for part of the stay. The check in was a little busy but handled well and the staff courteous and efficicient. Covid...

    curlewGravesend, United Kingdom
  • Excellent in every way tripadvisor

    Wow. Great staff, great service, lovely hotel. The service here is wonderful, and the hotel has a really warm, friendly atmosphere. Great food, too! The breakfast buffet is really excellent, with all...

    O2671YWjanasSanur, Indonesia
  • Home away from home tripadvisor

    Always a great experience to stay @ Joy Nostalg, friendly & accomodating staff, clean & spacious rooms even the kitchen with dishwashing machine & even the laundry machine is very nice (just haven’t...

    DocMAV75
  • Joyous Staycation with College Friends tripadvisor

    The front desk officer who handled both my check-in and check-out was very helpful, always wearing a smile. I tend to ask a lot of questions and Lineth was very accommodating and entertained all my...

    Daydream34961949283
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Based on 850 user reviews

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