Joy Nostalg Hotel & Suites Manila - Luxury hotel - Hotel Policy

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Joy~Nostalg Hotel and Suites Manila

1. In compliance with the government Covid-19 safety guidelines, we are limiting the number of room occupants. Below is the maximum number of guests per room.

    • – Studio Executive – 2 adults + 2 children
    • – One-Bedroom Suite – 2 adults + 2 children (maximum of 3 adults, 3rd person must avail of the extra bed and will be charged accordingly.)
    • – Two-Bedroom Suite – 4 adults + 2 children (maximum of 5 adults, 3rd person must avail of the extra bed and will be charged accordingly.)
    • – Three-Bedroom Suite – 6 adults + 2 children (maximum of 7 adults, 3rd person must avail of the extra bed and will be charged accordingly.)

2. Parties are strictly prohibited in your suites. Any damage/s to the room or equipment will be charged accordingly. Non-compliance will be imposed a penalty of PHP10,000.00.

3. Parking inclusion: 1 complimentary space per room. Subject to availability due to limited hotel parking allocation. Valet service is temporarily unavailable. Corresponding fees will apply to the 2nd and succeeding vehicles.

4. The in-room safety deposit box is provided free of charge for your valuable items. The hotel is not liable for lost items.

5. The Aura Club Fitness Center operates at a capacity.

    • – Operating hours: Monday to Saturday – 6:00am to 10:00pm, Sunday 8:00am to 8:00pm
    • – The guests must handle equipment with care at all times. The Fitness Center associates will assist you during the usage of the facility. The hotel is not responsible for any untoward incident beyond operating hours and/or without our associate’s supervision.

6. Smoking and using an e-cigarette are strictly prohibited in the hotel except in the designated smoking area. A penalty of PHP 10,000 per night will be charged to the guest.

7. Guests are required to dress appropriately when dining at The Nostalgia Lounge and Bar and The Roof. Sando, undershirts, sports bra, swimwear, bathrobe, sleepwear, bedroom slippers, beach sandals, and rubber/jelly flip-flops are not allowed.

8. The hotel does not accept any illegal or illicit behavior which is both unlawful or impacts the safety of guests and staff as well as the reputation of our business. Such behavior will be reported to authorities. The hotel has the right to request the guest or their party to vacate the property.

9. The Hotel Management reserves the right to change these terms and conditions at any time without prior notice.

 

Joy Nostalg Hotel & Suites Manila ☆☆☆☆☆
Address: 17 ADB Ave, Ortigas Center (Topaz Road Entrance) - 1600 - Pasig, Metro Manila - Philippines Phone: +63 2 5318 7888 Email: HB2D6-RE1@accor.com google_map
  • Home away from home in a 5 star hotel. tripadvisor

    I Booked a room in Joy Nostalg last Feb. 15, 2024. After having our lunch in their lunch buffet, we proceeded to check in at 2:00 pm. I was informed that there will be a slight delay because the...

    karlita e
  • 4/5 tripadvisor

    Comfortable, quiet and relaxed. Very helpful staff and generally pleasant stay at this hotel. Location is convenient and close to everything. Smack in the middle of Ortigas, close to Makati and...

    PatrickTugbangPanay Island, Philippines
  • Excellent Stay tripadvisor

    We enjoyed our stay with my family and the kids really loved the spacious and very clean rooms, RA Junnie, Nizzel and Arjay who assisted us during our stay were very friendly and very accommodating...

    Departure27610464359
  • Consistent fabulous service tripadvisor

    Our favorite hotel! This is our go to place for rest and relaxation. Fabulous staff especially Karen Inocencio and their intern who was very kind to our kids. Keep up the great work as always. You...

    Edward O
  • Charming and Genuine Service tripadvisor

    From the parking, to the warm welcome of the staff and ofcourse spacious rooms, Joy Nostalg is one of my favorite hotels now! :) such a charming hotel and i would like to mention a few staff that...

    Joelle Ann A
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Based on 894 user reviews

Read 894 reviews
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