Joy Nostalg Hotel & Suites Manila - Luxury hotel - Hotel Policy

Joy~Nostalg Hotel and Suites Manila

 Hotel Policy 

 1. For your safety, wearing a face mask in public areas is required. Guests must observe proper physical distancing and practice regular handwashing or use of alcohol.  

 2. In compliance with the government Covid-19 safety guidelines, we are limiting the number of room occupants. Below is the maximum number of guests per room.  

• Studio Executive – 2 adults + 2 children  
• One-Bedroom Suite – 2 adults + 2 children (maximum of 3 adults, 3rd person must avail of the extra bed and will be charged accordingly.)  
• Two-Bedroom Suite – 4 adults + 2 children (maximum of 5 adults, 3rd person  must avail of the extra bed and will be charged accordingly.)  
• Three-Bedroom Suite – 6 adults + 2 children (maximum of 7 adults, 3rd person must avail of  the extra bed and will be charged accordingly.)  

3. Parties are strictly prohibited in your suites. Any damage/s to the room or equipment will be charged accordingly. Non-compliance will be imposed a penalty of PHP10,000.00.  

4. Parking inclusion: 1 complimentary space per room. Subject to availability due to limited hotel parking allocation. Valet service is temporarily unavailable. Corresponding fees will apply to the 2nd and succeeding vehicles.   

5. The in-room safety deposit box is provided free of charge for your valuable items. The hotel is not liable for lost items. 

6. The Aura Club Fitness Center operates at a capacity. A slot reservation is required and can be made upon check-in. 

• Gym – 15 persons at a time 
• Indoor Pool – 20 persons at a time 
• The guests must handle equipment with care at all times. The Fitness Center associates will assist you during the usage of the facility. The hotel is not responsible for any untoward incident beyond operating hours and/or without our associate’s supervision. 
• Operating hours: Monday to Saturday – 6:00am to 10:00pm, Sunday 8:00am to 8:00pm  

7. Smoking and using an e-cigarette are strictly prohibited in the hotel except in the designated smoking area. A penalty of PHP 10,000 per night will be charged to the guest. 

8. Guests are required to dress appropriately when dining at The Nostalgia Lounge and Bar and The Roof. Sando, undershirts, sports bra, swimwear, bathrobe, sleepwear, bedroom slippers, beach sandals, and rubber/jelly flip-flops are not allowed. 

9. The hotel does not accept any illegal or illicit behavior which is both unlawful or impacts the safety of guests and staff as well as the reputation of our business. Such behavior will be reported to authorities. The hotel has the right to request the guest or their party to vacate the property.  

10. The Hotel Management reserves the right to change these terms and conditions at any time without prior notice. 

• Great room at an affordable price
  ”

  We stayed here overnight because we were able to get an executive suite room at a good price. Since it is a suite room, it really is very spacious. Although the small appliances in the kitchenette...

  Charleze_22Quezon City, Philippines
• Nice View of Ortigas Skyline
  ”

  Visit to The Roof area (Level 43) is a must. You can access this area even after 11PM. The pool is very relaxing and heated. Very nice ambience. Food at the breakfast buffet is fine. Slight issue on...

  Pag-asa II F
• Thank you
  ”

  Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. Specially Leneth, she was incredibly helpful and generous with her time and...

  817lesterl
• One of the best hotels
  ”

  Hotel staff are very accommodating, Mr Emer and Joven are always available in the function hall and are vey helpful with requests, even regrets are conveyed courteously, and so are the coordinators...

  Jeepneyko13Makati, Philippines
• stay at Joy Nostalg
  ”

  an overnight stay at Joy Nostalg, location wise - no question, ambiance is perfect, service is excellent, staff are accommodating, facilities are good, i love so much the room i have book. If given...

  mtbscargologistics